Our Thirty (30) Day Return Policy
This return policy applies only to purchases made through www.feelcove.com. If you purchased a Cove through a third-party marketplace and you are interested in making a return, then please contact that third-party marketplace.
If you are unhappy or unsatisfied with your Cove or the services you may cancel your Membership and return your Cove for any reason within thirty (30) days of activation of your Cove for a full refund of the Initial Membership Fee (which will be paid via your original payment method) and any monthly fees.
In order to receive your refund you must request a return within thirty (30) days of activation. The date of activation is the earlier of the date that you first linked your Cove to an account using the Cove application, or the date that is 30 days after you purchased your COVE through www.feelcove.com.
Again, this Cove return policy applies only to purchases made from www.feelcove.com.
Below are instructions on how to return your Cove and receive your refund.
To request a return, begin a return authorization request from the returns portal, at which point a return shipping label will be provided to you. Use the shipping label to ship your Cove back to us and otherwise follow the instructions in the returns portal.
Once you have requested your return, you are eligible for a refund of the initial Membership Fee, as long as the Cove is received within thirty (30) days from the date you requested the return. If we do not receive your Cove within thirty (30) days after you request the return, you will not receive a refund.
Once a return is requested, Feelmore Labs will cancel the Membership associated with the Cove.
MEMBERSHIP CANCELLATION WITHOUT RETURN
If the time period(s) described above have passed, you may still cancel your Membership; however, the cancellation will not go into effect until the end of the initial subscription period. You may discontinue your use of the Membership and Services at any time.