If you are not completely satisfied with your purchase, we offer free returns within 45 days of delivery for a full refund or replacement.
To be eligible for a return:
Your return must arrive in the original packaging
Your return must arrive in like-new condition
Your return must include all accessories and original components
We reserve the right to reject returns of:
Products damaged during shipping (please pack your return securely)
Products missing components
Products not in the original packaging
Products not received within 30 days of a return request
To start a return, please contact the Customer Success team using the chat button on the bottom of this page, or by emailing [email protected].
If you request a refund within the 45 day return period, we will provide you with a return label, free of charge. We must receive your return within 30 days of your return request.
Upon receipt, we will evaluate your return to ensure it meets the return criteria. Upon accepting your return, we will refund the full cost of your item(s) to the original payment method. You will receive notification via email that your return was accepted or rejected.
If your return fails to meet the return criteria, we may, at our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.